Portl.co

FAQ

Due to high demand, we are looking to get your Portl Studio delivered within 60 days of you pre ordering by paying Rs.5000 or paying the full amount on our website or retail channels. 

Our sales team will reach out to you once your Portl Studio is ready to be shipped and you can pay the balance via the payment link shared by our team then.

The Portl studio comes preloaded with a wide range of workouts that are auto updated on a regular basis. All this content is included in your subscription package. The first 6 months of Subscription is Free of Cost along with the PortlStudio (Limited time offer)

We are working on delivering you with the best at home live class experience and this would be a part of our subscription service

Portl is your one stop solution for your holistic fitness & wellness needs and we are working on delivering a world class holistic wellness experience for the Portl Community. We have partnered with some of the top behavioural psychologists and nutritionists and these services would be a part of the subscription & value added  offering in the near future.

The Portl studio is shipped directly to your communication address and we provide Free of cost home installation service in case you would like to wall mount the device. You can also lean the portal studio against a wall without any mounting.

At portl we strive to give you a top of the line experience and would be happy to better understand the problems faced by you. For queries you can reach out to support@portl.co

In case we fail to deliver your Portl Studio within 60 days of you placing your pre order, you can cancel with a full refund of the amount paid by you.

We are looking to offer a seem less Spotify Integration with your Portl Studio thereby giving you full control around the music you would like to listen to while working out. Stay tuned for more updates.

You get the first 6 months of subscription free of cost with the Port Studio after which you would have to pay Rs.750 per month (All 6 profiles included)

Apart from providing personalised workouts and programs we ensure that our AI & ML proprietary technology corrects your form and posture in real time making your sure you hit your desired workout goals without injuring yourself

You can choose to purchase The Portl Biosense device that helps track your ECG, Blood Sugar, Temperature, Heart Rate and a lot more.Please read the instruction manual given with the device for more information. Note: The Portl Biosense will be an additional purchase

The Portl studio package comes with the Port Studio Device, a power cord, a cleaning kit & wall mounts.

We provide technical support for all our customers. Please reach out to sales@portl.co and our team will be happy to help you.

We provide a 12 months warranty with the Portl Studio. This warranty is only valid if the device is wall mounted and installed by our team. This warranty does not cover any physical damages.

You can create 6 different profiles on your Portl Device and have customised recommendations & programs for each member of the family.