Portl.co

FAQ

We are looking to get your Portl Studio delivered within 1 month of you pre ordering on our website

Our sales team will reach out to you once your Portl Studio is ready to be shipped and you can pay the balance via the payment link shared by our team then.

The Portl studio comes preloaded with a wide range of workouts that are auto updated on a regular basis. All this content is included in your subscription package. The first 3 months of Subscription is Free of Cost along with the PortlStudio

We are working on delivering you with the best at home live class experience and this would be a part of our subscription service

Portl is your one stop solution for your holistic fitness & wellness needs. We have partnered with some of the top behavioural psychologists and nutritionists and these services would be a part of the subscription offering.

The Portl studio is shipped directly to your communication address and we provide Free of cost home installation service in case you would like to wall mount the device. You can also lean the portal studio against a wall without any mounting.

At portl we strive to give you a top of the line experience and would be happy to better understand the problems faced by you. For queries you can reach out to support@portl.co

In case we fail to deliver your Portl Studio within 45 days of you placing your pre order, you can cancel with a full refund of the amount paid by you.

You get the first 3 months of subscription free of cost with the Port Studio after which you would have to pay Rs.960 Per annum

-Apart from providing personalised workouts and programs we ensure that our AI & ML proprietary technology corrects your form and posture in real time making your sure you hit your desired workout goals without injuring yourself

The Portl Studio comes along with the Portl Biosense device that helps track your ECG, Blood Sugar, Temperature, Heart Rate and a lot more.Please read the instruction manual given with the device for more information. Note: The free Biosense is part of the introductory offer only.

The Portl studio package comes with the Port Studio Device, a power cord, a cleaning kit , a biosense device & wall mounts.

We provide technical support for all our customers. Please reach out to support@portl.co and our team will be happy to help you.

We provide a 12 months warranty with the Portl Studio.

You can create 6 different profiles on your Portl Device and have customised recommendations & programs for each member of the family.